Guests scan a QR code in your property and chat with an AI that knows your home inside out. WiFi, check-in, the coffee machine, the best pizza nearby: answered instantly, in their language, 24/7.
£0 today. From £5/month after the trial. Cancel anytime.
An Airbnb chatbot is an AI assistant that handles guest questions automatically, so hosts stop spending their evenings repeating the WiFi password. Most tools do this by plugging into your Airbnb inbox and drafting replies. AskYourStay takes a more direct route: the chatbot lives in the property, where most questions actually happen.
You upload your house manual once. We generate a QR code. Guests scan it and ask the AI anything about the property or the area, exactly as they would text you. The difference is the answer arrives in seconds, at any hour, in any of 50+ languages, and your phone never buzzes.
Because it does not touch your Airbnb account, there is nothing to connect, nothing that can breach Airbnb's terms, and it works identically for Vrbo, Booking.com and direct bookings.
Paste your house manual: WiFi, check-in, appliances, rules, local tips.
Put it on the fridge, by the door, or in the welcome book.
The AI answers instantly from your information. Unknowns get referred to you.
No app, no login, no integration with your Airbnb account. Guests scan a QR code in the property and start chatting in their phone browser.
The chatbot answers from the house manual you give it: WiFi, door codes, appliances, parking, house rules, checkout. It never guesses; anything it does not know gets referred to you.
Guests ask in their own language and get accurate answers drawn from your English notes. No translation work on your side.
The 2am smart-lock question gets answered at 2am, without waking you. Response time is seconds, every time.
Guests who get instant help leave better reviews. Hosts typically see routine messages drop by around 80%, so the messages you do get are the ones that matter.
Paste your existing house manual, print the QR code, done. Works for Airbnb, Vrbo, Booking.com and direct bookings alike.
Three ways hosts handle guest questions. They solve different problems; here is the honest comparison.
| AskYourStay | Inbox automation tools | Virtual assistant | |
|---|---|---|---|
| Works without Airbnb account access | |||
| Answers in-property questions (WiFi, appliances) | Partially | ||
| Instant replies at 3am | |||
| 50+ languages | Varies | ||
| Works for direct bookings and every platform | Airbnb-focused | ||
| Typical monthly cost | £5 to £9.99 | $25 to $100+ | £400+ |
| Setup time | Under 5 min | 30+ min | Days |
Using a channel manager already? AskYourStay runs alongside it. See how we compare with Hospitable and Guesty.
An Airbnb chatbot is an AI assistant that answers your guests' questions automatically, so you do not have to reply to every message yourself. AskYourStay's chatbot is trained on your specific property: guests scan a QR code in the home and can instantly ask about WiFi, check-in, checkout, appliances, parking, house rules and local recommendations, 24 hours a day.
Most Airbnb chatbots plug into your Airbnb inbox and draft replies for you to approve. AskYourStay works inside the property instead: guests scan a QR code and talk directly to an AI concierge that already knows your home. There is nothing for you to approve, no integration with Airbnb needed, and it works for direct bookings and other platforms too.
No. AskYourStay does not connect to your Airbnb account at all. You upload your property information once, we generate a QR code, and guests chat with the AI through their phone browser. That means no API access, no risk to your account, and it works identically for Vrbo, Booking.com and direct bookings.
Anything you teach it about your property: WiFi passwords, door codes and check-in steps, appliance instructions, heating and hot water, parking, bin days, house rules, checkout tasks, and local recommendations for restaurants, transport and things to do. If a guest asks something it does not know, it tells them to contact you rather than guessing.
Yes. The chatbot automatically replies in the guest's own language and supports more than 50 languages. A guest can ask about the boiler in Spanish, Japanese or German and get an accurate answer drawn from the same property information you wrote in English.
Under five minutes for most hosts. You paste in your existing house manual or type the key details, we generate your property's QR code, and you print it and place it where guests will see it, such as on the fridge or by the front door.
AskYourStay costs £5 a month on the Starter plan for up to 3 properties, or £9.99 a month on Pro for unlimited properties and analytics. Both plans start with a 30-day free trial: £0 today, cancel anytime. That compares with $25 to $100+ a month for most inbox-automation platforms.
Yes, because it is easier than messaging you and waiting. Guests scan the code once and get instant answers in their own language with no app to download. Hosts using AskYourStay typically see routine questions drop by around 80%, and the questions that do reach them are the ones that genuinely need a human.
More reading: automating Airbnb check-in, reducing guest questions and handling guest messages at night.