Everything you need to automate guest support
From AI chat and QR codes to analytics and custom branding. AskYourStay gives you the tools to deliver five-star guest experiences without the constant messaging. Hosting on Airbnb? See how our Airbnb chatbot works.
AI-Powered Chat
Your AI concierge is trained on your property details. It answers guest questions accurately and naturally, just like a knowledgeable host would.
- •Understands context and follow-up questions
- •Handles wifi passwords, house rules, check-in/out info
- •Provides local restaurant and activity recommendations
- •Knows appliance instructions and troubleshooting tips
QR Code Access
Every property gets a unique QR code. Guests scan it with their phone camera and start chatting instantly. No app download, no login required.
- •High-resolution download for printing
- •Works on any smartphone camera
- •Place on welcome cards, fridge, or guest book
- •Each property has its own unique code
Multi-Property Support
Manage multiple properties from a single dashboard. Each property gets its own AI concierge with its own knowledge base and QR code.
- •Add unlimited properties (Pro plan)
- •Separate knowledge base per property
- •Individual QR codes and chat links
- •Centralised dashboard for all properties
Custom Branding
Make the chat experience yours. Add your property name, logo, and colour scheme so guests see a professional, branded concierge.
- •Custom property name and welcome message
- •Brand colour customisation
- •Professional appearance for guests
- •Available on Pro plan
Analytics Dashboard
See what guests ask about most, find gaps in your property information, and get AI-powered insights to improve your listing.
- •Most frequently asked questions report
- •Unanswered questions tracking
- •AI-generated improvement suggestions
- •Conversation history and trends
24/7 Availability
Your AI concierge never sleeps, never takes a holiday, and never gets frustrated. Guests get instant answers at 2am just as easily as 2pm.
- •Instant responses, no waiting
- •Works across all time zones
- •No staffing or scheduling needed
- •Consistent quality every interaction
Multilingual Support
Automatically detects your guest's language and responds accordingly. Support guests from anywhere in the world without speaking their language.
- •50+ languages supported
- •Automatic language detection
- •Natural, fluent translations
- •No configuration needed
Instant Setup
Go from signup to live AI concierge in under 5 minutes. Paste your existing house manual, add a few details, and you are ready to go.
- •No technical knowledge required
- •Copy and paste from existing documents
- •Live in minutes, not days
- •Update information anytime