AskYourStay vs Turno: Which Is Better?
An honest comparison of AskYourStay and Turno for vacation rental hosts. We cover features, pricing, setup, and which tool is the better fit for your situation.
The quick verdict
Turno and AskYourStay solve completely different problems. Turno manages cleaning and turnovers. AskYourStay manages guest questions. They are fully complementary. Use both for a well-automated hosting operation.
Turno Pricing
Turno prices in US dollars and splits its plans by how many properties you have and whether your cleaners come from the Turno Marketplace. Here is what the platform costs at the time of writing.
| Plan | Subscription cost | What it covers |
|---|---|---|
| Single property account | $0 | One property. Turno states the subscription is always free at this level, with Marketplace cleaners, your own teammates and free co-host accounts included. |
| Marketplace cleaners only (2+ properties) | $0 | Unlimited properties with no subscription fee, as long as every property uses Turno Marketplace cleaners exclusively. |
| Marketplace plus your own cleaners (2+ properties), monthly | $10 per property a month | The paid tier. A property becomes billable once you enable a teammate you did not find through the Turno Marketplace. |
| Same plan, billed annually | $96 per property a year | Turno lists this as a 20 percent saving on monthly billing, which works out at $8 per property a month. |
| Large portfolios | Custom | Turno asks operators with a high number of properties to contact its sales team for a tailored plan. |
- Free trial: 14 days, and it only starts once you have two or more billable properties. Below that you are simply on the free tier.
- Billable versus non-billable: a property is only billable if a non-Marketplace teammate is enabled on it. Properties with Marketplace cleaners only, or with no teammates at all, are not billable.
- On top of the subscription, Turno charges platform fees on payments processed through the platform, and you still pay your cleaners for the cleans themselves. Turno does not publish those fee percentages on its pricing page, so check the current rates in your account before you budget.
- Some channel manager and property management partners come with a complimentary Turno subscription, so it is worth asking if your booking software qualifies.
Figures taken from turno.com/pricing on 28 July 2026. Turno can change its pricing at any time, so treat this as a snapshot and confirm the current numbers on their site before you commit.
Pricing comparison
AskYourStay
From £5/mo
Starter plan. Pro at £9.99/mo.
- 30-day free trial, £0 due today
- No per-property fees on Starter (up to 3)
- Cancel anytime
Turno
$0 to $10 per property a month
Free on one property, or on any number of properties if you use Turno Marketplace cleaners only. $10 per property a month otherwise.
- 14-day free trial
- Founded 2017
Feature comparison
| Feature | AskYourStay | Turno |
|---|---|---|
| AI-powered guest chat | Full AI concierge (Claude) | |
| QR code in-property access | ||
| Guest communication | ||
| Cleaning coordination | ||
| Auto-scheduling | ||
| Cleaner marketplace | ||
| Property inspection | ||
| Inventory tracking | ||
| Setup time | Under 5 minutes | 15-30 minutes |
| Focus area | Guest experience (AI support) | Operations (cleaning) |
Where each tool wins
Choose AskYourStay if you want...
- AI guest support (Turno has zero guest-facing features)
- 24/7 guest communication in 50+ languages
- Completely different problem: guest experience vs operations
Choose Turno if you want...
- Automated cleaning scheduling synced to bookings
- Marketplace to find reliable cleaners
- Property inspection and quality checklists
Who is Turno best for?
Turno is best for: Hosts who need reliable cleaning coordination and turnover management between guests.
AskYourStay is best for: any vacation rental host who wants to stop answering repetitive guest questions. Whether you manage one property or fifty, the AI concierge handles WiFi passwords, check-in instructions, local tips, and appliance guides 24/7 in any language.
Can you use both together?
Yes. AskYourStay focuses on in-property guest support (the questions guests ask after they arrive). Turno focuses on vacation rental cleaning and turnover management. These are complementary tools. Many hosts use a property management platform alongside AskYourStay to automate both the booking lifecycle and the in-stay experience.
Frequently asked questions
How much does Turno cost?
Single property account: $0. Marketplace cleaners only (2+ properties): $0. Marketplace plus your own cleaners (2+ properties), monthly: $10 per property a month. Same plan, billed annually: $96 per property a year. Large portfolios: Custom. Figures taken from turno.com/pricing on 28 July 2026. Turno can change its pricing at any time, so treat this as a snapshot and confirm the current numbers on their site before you commit.
Is AskYourStay better than Turno?
Turno and AskYourStay solve completely different problems. Turno manages cleaning and turnovers. AskYourStay manages guest questions. They are fully complementary. Use both for a well-automated hosting operation.
How much does Turno cost compared to AskYourStay?
Turno costs $0 to $10 per property a month. AskYourStay starts at just £5 per month for the Starter plan and £9.99 per month for Pro. Both include a free 30-day trial: £0 due today, cancel anytime.
Does Turno have AI guest messaging?
Turno does not offer AI-powered guest messaging. AskYourStay uses Claude AI to provide full conversational responses to any guest question in 50+ languages, accessible via QR code in the property.
Can I use AskYourStay and Turno together?
Yes. AskYourStay focuses on in-property guest support via QR code and AI chat. Turno focuses on hosts who need reliable cleaning coordination and turnover management between guests. Many hosts use both tools together for complete automation.