AskYourStay vs Turno: Which Is Better?
An honest comparison of AskYourStay and Turno for vacation rental hosts. We cover features, pricing, setup, and which tool is the better fit for your situation.
The quick verdict
Turno and AskYourStay solve completely different problems. Turno manages cleaning and turnovers. AskYourStay manages guest questions. They are fully complementary. Use both for a well-automated hosting operation.
Pricing comparison
AskYourStay
From £5/mo
Starter plan. Pro at £9.99/mo.
- 30-day free trial, no credit card
- No per-property fees on Starter (up to 3)
- Cancel anytime
Turno
Free for hosts, cleaners pay $6/turnover
Free for property owners. Cleaning professionals pay per job.
- No free trial
- Founded 2017
Feature comparison
| Feature | AskYourStay | Turno |
|---|---|---|
| AI-powered guest chat | Full AI concierge (Claude) | |
| QR code in-property access | ||
| Guest communication | ||
| Cleaning coordination | ||
| Auto-scheduling | ||
| Cleaner marketplace | ||
| Property inspection | ||
| Inventory tracking | ||
| Setup time | Under 5 minutes | 15-30 minutes |
| Focus area | Guest experience (AI support) | Operations (cleaning) |
Where each tool wins
Choose AskYourStay if you want...
- AI guest support (Turno has zero guest-facing features)
- 24/7 guest communication in 50+ languages
- Completely different problem: guest experience vs operations
Choose Turno if you want...
- Automated cleaning scheduling synced to bookings
- Marketplace to find reliable cleaners
- Property inspection and quality checklists
Who is Turno best for?
Turno is best for: Hosts who need reliable cleaning coordination and turnover management between guests.
AskYourStay is best for: any vacation rental host who wants to stop answering repetitive guest questions. Whether you manage one property or fifty, the AI concierge handles WiFi passwords, check-in instructions, local tips, and appliance guides 24/7 in any language.
Can you use both together?
Yes. AskYourStay focuses on in-property guest support (the questions guests ask after they arrive). Turno focuses on vacation rental cleaning and turnover management. These are complementary tools. Many hosts use a property management platform alongside AskYourStay to automate both the booking lifecycle and the in-stay experience.
Frequently asked questions
Is AskYourStay better than Turno?
Turno and AskYourStay solve completely different problems. Turno manages cleaning and turnovers. AskYourStay manages guest questions. They are fully complementary. Use both for a well-automated hosting operation.
How much does Turno cost compared to AskYourStay?
Turno costs Free for hosts, cleaners pay $6/turnover. AskYourStay starts at just £5 per month for the Starter plan and £9.99 per month for Pro. Both include a free 30-day trial with no credit card required.
Does Turno have AI guest messaging?
Turno does not offer AI-powered guest messaging. AskYourStay uses Claude AI to provide full conversational responses to any guest question in 50+ languages, accessible via QR code in the property.
Can I use AskYourStay and Turno together?
Yes. AskYourStay focuses on in-property guest support via QR code and AI chat. Turno focuses on hosts who need reliable cleaning coordination and turnover management between guests. Many hosts use both tools together for complete automation.